1. Introduction
Welcome to Sweet Oaks Bakery. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Sweet Oaks Bakery operating as Sweet Oaks ("we", "us", or "our") is the controller and responsible for this website.
2. The Data We Collect
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes payment card details (processed securely via our payment processors).
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you (e.g., fulfilling an order or managing your Play Pass).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4. Third-Party Services
We may share your data with selected third parties to provide our services:
- Square: Used for payment processing and point-of-sale operations.
- Clerk: Used for secure user authentication and account management.
- Resend: Used for sending order confirmations and marketing emails.
- Twilio: Used for SMS notifications regarding your bookings or orders.
5. Children's Privacy
As an indoor play place and bakery, we take children's privacy very seriously. Our website is not intended for children, and we do not knowingly collect data relating to children without parental consent.
When you register a child for a Play Pass or a party, we collect the necessary information (such as name and age) only from the parent or legal guardian. This information is used strictly for safety and service delivery.
6. Your Data Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
Contact Our Privacy Team
Have questions about your data? We're here to help.
© 2026 Sweet Oaks Bakery. All rights reserved.